At the website associated with Denver HVAC services, accessible via https://denver-hvac.breakingnow.net (hereinafter referred to as ‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. This Privacy Policy details our approach to handling personal data in accordance with a variety of privacy laws including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Law 25 on the Protection of Personal Information, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is designed to cover all aspects of your interaction with our website, applications, services, and products. Please be aware that this privacy policy does not extend to external platforms, applications, products, or services that you may access through links on our platform; each of these will have its own privacy policy.
Our privacy policy governs the following scenarios when interacting with us:
- Using our applications and services as a registered user.
- Visiting any of our websites that display this Privacy Statement.
- Engaging with communications from us, which include newsletters, emails, phone calls, or text messages/SMS.
We collect various types of personal data to enhance your experience and manage our services effectively. This includes:
- Account details necessary for service access.
- Payment information for transaction processing.
- Financial records relevant to billing and account management.
- Purchase history to facilitate customer support and service improvement.
- Mobile device identifiers for improved service delivery on mobile platforms.
- Location data where required for service provision or with your consent.
- Feedback and reviews to understand your needs and improve our offerings.
- Social media information if linked to our services.
- Product and device information to support warranty claims or service requests.
We gather this personal data through various channels, including user input during registration or transactions, interactions with our applications, and automated technologies such as cookies and tracking tools. Additionally, we may receive data from third parties in accordance with their privacy practices.
Our website uses cookies to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, and users have the option to manage their preferences through our Cookie Manager.
We retain personal data only as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the data is no longer needed or mandatory retention periods have expired, we take steps to delete or anonymize the data in a secure manner.
To ensure your personal data remains secure, we implement organizational and technical safeguards designed to protect against unauthorized access, use, modification, disclosure, or destruction of your personal information. This includes employing encrypted communication channels and partnering with third parties known for their secure processing capabilities.
We recognize the importance of protecting children’s privacy. Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal data from children under this age without obtaining verifiable parental consent.
Under various privacy laws, you may have rights related to your personal data, such as accessing, rectifying, erasing, or transferring your data, restricting or objecting to its processing, opting out of data selling, non-discrimination, and the ability to file appeals/complaints or withdraw consent at any time. To exercise these rights, please reach out to our privacy team via email at [email protected].
We reserve the right to amend this Privacy Policy at any time by posting the revised policy on our website. We recommend that you review the policy periodically for any changes.
For any inquiries, unsubscribe requests, or data-related questions, please contact us through the provided email address or via written correspondence to our designated address. Your privacy and security are our top priorities, and we are committed to addressing your concerns promptly and effectively.